Privacy Policy

Your privacy is important to us. This Privacy Policy explains how WebNexa Global (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

A) Information You Provide

• Name, email address, phone number (from forms such as contact, start-project, newsletter).
• Business/project details submitted through our intake forms.
• Login credentials for the Client Dashboard (if applicable).
• Portfolio or files uploaded during project discussions.

B) Automatic Information

• IP address, device information, browser type.
• Pages visited, time spent, referring URLs.
• Information collected via cookies, analytics, and session logs.

C) Payment Information

If you make a payment, Razorpay processes your payment information. We do NOT store card or UPI details on our servers.

2. How We Use Your Information

• To respond to your inquiries and manage client relationships.
• To provide services (development, design, SEO, consulting).
• To process transactions and send invoices/receipts.
• To send service updates, newsletters, or important alerts.
• To improve our website, templates, products, and support.
• To protect our systems against misuse, fraud, or abuse.

3. Cookies & Tracking

We use cookies for session management, analytics, personalization, and security. You can disable cookies in your browser settings, but certain features (like the Client Dashboard) may not work properly.

4. Third-Party Services

We use several trusted third-party tools to operate our business:

• Google Analytics — traffic analysis.
• Razorpay — payment processing.
• Telegram Bot API — lead notifications.
• Hostinger — infrastructure and database hosting.

Each service has its own privacy policy which we encourage you to review.

5. Data Storage & Security

We implement strict security measures to protect your data:

• Encrypted HTTPS communication (SSL).
• Role-based access control for admin/client dashboards.
• Bcrypt Hashed passwords (we never store passwords in plain text).
• Regular updates and vulnerability checks (OWASP aligned).

Despite these measures, no system can be 100% secure. You use the website at your own risk.

6. Data Sharing

We do NOT sell your personal data. We may share limited data with trusted partners solely to deliver our services (e.g., sharing your email with our email provider to send you a quote).

7. Your Rights

• Request a copy of the information we hold about you.
• Request correction or deletion of your data.
• Opt-out of marketing emails at any time.
• Request account deletion (for client dashboard users).

8. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect data from children under 13.

9. Links to Other Sites

Our website may contain links to external sites (e.g., portfolio live links). We are not responsible for the content or privacy practices of those external sites.

10. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be shown at the top of this page with a new “Last Updated” date.

11. Contact Us

If you have any questions regarding this policy, please contact us:

Email: hello@webnexaglobal.com
Website: webnexaglobal.com